Plumbing Emergencies: What to Do if You Have a Natural Gas Leak

Plumbing emergencies can be stressful and dangerous and a natural gas leak is one of the most serious situations you might encounter. Knowing how to handle a gas leak promptly and effectively can protect your home and ensure your family remains safe. 

Learn the necessary steps to take when facing a gas leak and understand the importance of calling a professional emergency plumber.

Recognizing the Signs of a Gas Leak

By being aware of the signs, you can detect gas leaks early and take prompt action to ensure your safety. Remember, gas leaks are serious emergencies that require professional intervention. If you suspect a gas leak, don’t hesitate to call an emergency plumber near you to inspect and repair the issue. Here are the most common signs to watch for:

  • Smell of rotten eggs. Natural gas is an odorless substance, making it hard to detect. To help identify leaks, gas companies add a chemical called mercaptan, a sulfur-containing compound that gives the gas a characteristic rotten egg smell. If you smell gas in or around your home, it is a strong indication of a leak. Act quickly by evacuating the area and contacting an emergency plumber.
  • Hissing sound. A whistling or hissing sound near gas lines or appliances can be a sign of a gas leak. This noise is caused by gas escaping from a damaged pipe or connection. If you hear a sound like this, leave the area immediately.
  • Dead or dying vegetation. If plants, grass or other vegetation near a gas line suddenly die or appear unhealthy, it could be due to a gas leak. Natural gas can displace oxygen in the soil, suffocating plant roots. Keep an eye on the greenery around your property, especially in areas where gas lines are buried.
  • Bubbles in water. If you see bubbles forming in standing water or puddles outside your home, it may signify an underground gas leak. Gas can escape through the soil and cause bubbling in water. This is a subtle but critical sign that should not be ignored.

Physical Symptoms of Gas Exposure

Exposure to natural gas can cause various physical symptoms. If you or your family members experience dizziness, headaches, nausea, fatigue or difficulty breathing while inside your home, it could be due to a gas leak. 

These symptoms result from reduced oxygen levels and the presence of gas in the air. If you suspect a gas leak based on physical symptoms, evacuate immediately and seek medical attention if necessary.

Other Signs to Watch For

Be alert for other seemingly unrelated signs that may indicate issues with your gas supply. Here are some key indicators to watch for to ensure your safety and prevent potential problems.

  • Unusual increase in gas bills. A sudden spike in your gas bill without using more gas in your appliances or home may indicate a leak.
  • The pilot light keeps going out. Frequent pilot light extinguishing in your gas appliances can signal a problem with the gas supply.

Immediate Steps to Take

If you suspect a natural gas leak, taking immediate action is crucial to ensure the safety of everyone in your home. Here are the steps you should follow:

Evacuate the Area

The most important step is to evacuate the area immediately. Natural gas is highly flammable and even a small spark can ignite a fire or cause an explosion. When evacuating:

  • Do not use electrical devices. Avoid using light switches, appliances or any electronic devices that could create a spark. This includes not using your phone until you are safely outside.
  • Open doors and windows. If it’s safe to do so, open doors and windows on your way out to help ventilate the area and disperse the gas.
  • Assist others. Ensure that everyone in the household, including pets, evacuates quickly and safely. If you have neighbors in close proximity, consider alerting them as well.

Avoid Open Flames

Natural gas is extremely flammable, so it’s vital to avoid any open flames. This means:

  • Do not light matches or candles. Avoid lighting matches, candles or any other flame-producing items.
  • Do not smoke. If you are a smoker, wait until you are well away from the suspected leak before lighting up or avoid smoking at all until the gas leak has been professionally addressed.
  • Turn off gas appliances. If it’s safe and quick to do so, turn off any gas appliances on your way out. However, do not linger or take unnecessary risks.

Call for Help

If you suspect a natural gas leak, it’s essential to contact the right professionals. Here’s when and how to call for help.

  • Contact your gas company or emergency services. Use your mobile phone or a neighbor’s phone to call your gas company or local emergency services. They will be able to provide immediate assistance and send a team to investigate the gas piping and address the leak.
  • Search for an emergency plumber. After contacting the gas company, search for a  24-hour emergency plumber near you to find a professional who can repair the leak. Make sure the plumber is experienced with gas lines and emergency plumbing services.

Why Contact an Emergency Plumber?

Typically, you call an emergency plumber when you’re concerned about why your toilet keeps clogging, if there is a burst pipe, water damage or if you need a guide to drain cleaning; however, an emergency plumber can also diagnose and fix gas leaks in your home. Here’s why an emergency plumber is essential:

  • Expertise. Professional plumbers have the skills and knowledge to handle gas lines safely.
  • Tools and equipment. They have the right tools to locate and repair gas leaks effectively.
  • Safety. Ensuring the job is done correctly minimizes the risk of future leaks and potential hazards.

Act Fast and Stay Safe

For residents in Charleston, having a reliable emergency plumber is essential. Blue Collars 24Hr Plumbing and HVAC offers professional, licensed and insured emergency plumbing services to handle all your urgent plumbing issues, from gas leaks to clogged drains. Our experienced plumbers are equipped with the skills and tools necessary to ensure your safety and restore your home’s plumbing system efficiently.

Don’t wait until a plumbing emergency strikes. Contact Blue Collars 24Hr Plumbing and HVAC today to ensure you have a trusted partner in times of crisis. Our Charleston plumbing company will give you peace of mind knowing that qualified help is always just a phone call away. Protect your home and family—reach out for all your emergency plumbing needs.

We Can Help!


Our Blog